General terms and conditions
1. Scope
These terms and conditions apply to all orders placed through our online shop by consumers and businesses.
A consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to their commercial or independent professional activity. A business entity is a natural or legal person or a partnership with legal personality that acts in the course of its commercial or independent professional activity when concluding a legal transaction.
In relation to businesses: If the business uses conflicting or supplementary general terms and conditions, their validity is hereby rejected; they only become part of the contract if we have expressly agreed to them.
2. Contractual Partner, Conclusion of Contract, Correction Options
The purchase contract is concluded with K-Sport GmbH (Noggi – Home Decor Masters – a brand of K-Sport GmbH).
By placing the products in the online shop, we make a binding offer to conclude a contract for these products. You can initially add our products to the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained for this purpose in the ordering process. The contract is concluded by clicking on the order button to accept the offer for the products contained in the shopping cart. Immediately after sending the order, you will receive a confirmation by email.
3. Language of Contract, Storage of Contract Text
The language(s) available for concluding the contract: German, French, Dutch, Spanish, Italian, Portuguese, English
We save the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the internet.
4. Delivery Conditions
4.1 Delivery Options
We will ship the products to the delivery address provided during the ordering process.
We only deliver by mail. Unfortunately, self-collection of the goods is not possible.
We do not deliver to parcel lockers.
5. Payment
5.1 Prices
The prices stated at the time of the order apply. These are total prices and include the statutory value-added tax.
5.2 Payment Methods
The following payment methods are generally available in our shop.
Advance Payment
If you choose the advance payment option, we will provide you with our bank details in a separate email and deliver the goods after receipt of payment.
Credit Card
You provide your credit card details during the ordering process.
Your card will be charged immediately after submitting the order.
Apple Pay
To be able to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA (“Apple”), you must use the browser “Safari,” be registered with Apple, have activated the Apple Pay function, authenticate with your access data, and confirm the payment instruction. The payment transaction will be carried out immediately after placing the order. Further information will be provided during the ordering process.
giropay
In cooperation with the payment service provider paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt a. M, we offer the payment methods giropay. To be able to pay the invoice amount via giropay, you must have an online banking-enabled bank account, authenticate accordingly, and confirm the payment instruction. Your account will be debited immediately after placing the order. Further information will be provided during the ordering process.
Giropay can offer registered and selected giropay customers additional payment modalities in their customer account based on their own criteria. However, we have no influence on the provision of these modalities; further individually offered payment modalities concern your legal relationship with giropay. Further information can be found in your giropay account.
Google Pay
To be able to pay the invoice amount via the payment service provider Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”), you must be registered with Google, have activated the Google Pay function, authenticate with your access data, and confirm the payment instruction. The payment transaction will be carried out immediately after placing the order. Further information will be provided during the ordering process.
Klarna
In cooperation with the payment service provider Klarna Bank AB (publ.), Sveavägen 46, 111 34 Stockholm, Sweden (“Klarna”), we offer you the following payment options. Payment via Klarna is only available to consumers. Unless otherwise stated below, payment via Klarna requires a successful address and credit check, and it is made directly to Klarna. Further information will be provided with the respective payment option and in the ordering process.
Invoice purchase via Klarna
The invoice amount is due 30 days after the goods have been shipped and the invoice has been received.
Klarna can offer registered and selected Klarna customers additional payment modalities in their customer account based on their own criteria. However, we have no influence on the provision of these modalities; further individually offered payment modalities concern your legal relationship with Klarna. Further information can be found in your Klarna account.
Installment purchase via Klarna
You can pay the invoice amount in monthly installments of at least 1/24 of the total amount. The minimum installment amount is 6.95 euros.
Klarna can offer registered and selected Klarna customers additional payment modalities in their customer account (e.g., interest-free installment plans). However, we have no influence on the provision of these modalities; further individually offered payment modalities concern your legal relationship with Klarna. Further information can be found in your Klarna account.
PayPal, PayPal Express
To be able to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, authenticate with your access data, and confirm the payment instruction. The payment transaction will be carried out by PayPal immediately after placing the order. Further information will be provided during the ordering process.
PayPal can offer registered and selected PayPal customers additional payment modalities in their customer account based on their own criteria. However, we have no influence on the provision of these modalities; further individually offered payment modalities concern your legal relationship with PayPal. Further information can be found in your PayPal account.
Sofort by Klarna
To be able to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 München, you must have an online banking-enabled bank account, authenticate accordingly, and confirm the payment instruction. Your account will be debited immediately after placing the order. Further information will be provided during the ordering process.
Stripe Payments Europe, Limited (SPEL)
Payment method: Credit card, link, Bancontact, Ideal, Sofort – 1 Grand Canal Street Lower Grand Canal Dock Dublin D02 H210 Ireland
6. Right of Withdrawal
Consumers are entitled to the statutory right of withdrawal as described in the withdrawal policy. Entrepreneurs are not granted a voluntary right of withdrawal.
7. Warranty and Guarantees
7.1 Defect Liability
The statutory defect liability regulations apply.
7.2 Guarantees and Customer Service
Information about any applicable additional guarantees and their exact conditions can be found with each product and on special information pages in the online shop.
8. Customer Loyalty Program
(1) The customer can participate in a loyalty program and collect points through purchases, which can then be used for new orders.
(2) Points from the loyalty program can only be redeemed once the order from which the points resulted has been fully completed and not canceled, for example, by return. The accumulated points can be viewed in the customer’s user account.
(3) Placing an order solely using the accumulated points is excluded.
(4) If the customer exercises their right of withdrawal, no points will be credited, or previously credited points from the respective order will be canceled.
(5) The provider reserves the right to terminate the loyalty program with advance notice of 30 days or to change the points allocation.
9. Dispute Resolution
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged or willing to participate in dispute resolution proceedings before a consumer arbitration board.
10. Final Provisions
If you are a business customer, German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
If individual clauses of these terms and conditions are wholly or partially ineffective, the remainder of the contract shall remain effective. Insofar as individual clauses are ineffective, the content of the contract shall be governed by statutory provisions.